You’ve just successfully executed a significant knowledge management project, reconfiguring a large part of your company’s knowledge base and migrating it to a public, customer-facing website, greatly increasing web self-service by …

You’re about to tackle a project that involves facilitating data migration from one system to another at your company. You’ve drawn up a list of issues that might surface as …

With Facebook rolling out functional hashtags, I’ve seen quite a few people question what, exactly, they are. Some are even asking if they’re still a viable “feature” in the evolving …

Having a set method to increase your dissertation writing productivity can help you understand how to motivate yourself while also achieving more of your goals with less time. Whether you’re …

For years, I was the assistant editor at a small press. It was my job to evaluate each book proposal we received and, while the pieces of a proposal seem, on …